Today I received a wonderful gift in the mail: a postcard from two of my clients. It reads “Dear In Good Company, We’re celebrating the anniversary of our introduction in Paris! How perfect! Thank you!” That made me feel so good! It just goes to show that it can happen; and does happen for our clients all the time. They are the sweetest couple too; they were great at giving feedback, and were so positive about each introduction I sent them on.
I found that it really makes a difference when clients can give me specific feedback, both positive and negative; but it makes more of a difference when they continue to go on each introduction with a positive attitude. I’m surprised at how often I hear one of my clients start their introduction with something negative, even if it’s something as seemingly minor as “The weather is just awful out there today!” They have no idea how that immediately puts a negative spin on the resulting conversation. Before they know it, all they’re doing the entire time is complaining to each other about this and that.
My two “Paris” clients were always open to the possibilities, and they are the perfect example of what can happen as a result of always seeing opportunities.
